Frequently Asked Questions
Find answers to common questions about our fine jewelry and services.
How do I determine my correct ring size?
We offer a printable sizing guide on our website, or you can visit our showroom for a professional fitting using industry-standard sizing tools.
Do you provide certificates of authenticity for diamonds?
Yes, all our loose diamonds and significant bridal pieces come with grading reports from reputable labs such as the GIA or IGI.
Can I customize an existing jewelry design?
Absolutely. Lewis Jewelers specializes in custom commissions. Our designers can modify existing styles or create a unique piece from scratch.
How should I care for and clean my jewelry?
We recommend professional cleaning every six months. For at-home care, use mild soap and warm water with a soft-bristle brush for most gemstones.
Is your gold ethically sourced?
We are committed to ethical sourcing and only work with suppliers who adhere to the Conflict-Free Sourcing Initiative and the Kimberley Process.
Do you offer jewelry appraisals for insurance purposes?
Yes, our certified gemologists provide detailed appraisals for insurance coverage on all items purchased from our store.