Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges on unworn items in their original condition within 30 days of delivery.

1

Initiate Request

Contact our support team or log into your account to request a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Place the item in its original packaging, including all certificates, diamond reports, and the original sales receipt.

3

Label and Ship

Affix the provided prepaid insured shipping label to your package and drop it off at an authorized carrier location.

4

Inspection and Refund

Once received, our quality assurance team will inspect the item. Upon approval, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing